Terms and Conditions

1. Who we are and what these terms cover

These terms govern the use of roisense.com, its simulators, its articles and its chat (MADE and Talk to us). The site is operated by ROISense through the companies listed in the Privacy Policy [TO CONFIRM: company that operates the site]. By browsing the site you accept these terms; if you do not agree, please do not use it. The services we provide to clients are governed by the contract signed with each one, which prevails over these terms.

2. Permitted use

You can browse the site freely to learn about us and to contact us. You may not:

• Use it for unlawful purposes or in a way that infringes the rights of others.
• Try to access restricted parts, bypass the anti-spam check or disrupt its operation (for example, with malicious code or massive automated requests).
• Copy the site or its content in bulk with automated tools, except search engines and AI assistants that respect our robots.txt.
• Use the chat to send content that is unlawful, offensive or that tries to manipulate MADE into producing it, or to send data of other people without their authorization.
• Pretend to be another person or company when you contact us.

3. Intellectual property

The ROISense brand, the texts, designs, simulators, images, videos and code of the site belong to ROISense or are used with permission, and are protected by intellectual property laws. Client brands and logos belong to their owners and appear only to illustrate work done; their presence does not imply that they endorse this site. You may share links and quote brief fragments citing the source; any other use, including reproducing, modifying or using the content to train AI models, needs our written permission.

4. Use of MADE

MADE is an AI agent that answers questions about ROISense from the content of this site. Its answers are generated automatically, are informative, may contain errors and are not a commercial offer, a quote or professional advice. Any proposal is formalized in writing with our team. Do not share confidential or sensitive information in the chat.

5. Figures and cases

The figures and results shown come from projects carried out for real clients and describe those cases; they do not guarantee the same results in another project. The simulators are illustrative and send no data.

6. What you send us

What you tell us in the chat or the form is used to answer you, as described in the Privacy Policy. Unless we sign a confidentiality agreement, do not send us information that you consider confidential. If you send us ideas or suggestions, you can use them as you wish and so can we, with no obligation to either party.

7. Third-party links and services

The site links to third-party sites and services, such as WhatsApp, ioZen or social networks, which have their own terms and policies. We do not control them and we are not responsible for their content or their practices.

8. Limitation of liability

The site is offered "as is". We work so that it is available and the information is correct, but we cannot guarantee that it will always be so or that it will be free of errors. To the extent permitted by law, ROISense is not liable for indirect damages, for decisions made solely on the basis of the site content or the answers of MADE, or for third-party sites. Nothing in these terms limits liability that by law cannot be limited, such as liability for fraud, wilful misconduct or gross negligence, or the rights you have as a consumer.

9. Governing law and jurisdiction

These terms are governed by the laws of [TO CONFIRM: country], and any dispute will be submitted to the courts of [TO CONFIRM: city], unless the law of your country grants you, as a consumer, the right to go to the courts of your domicile. Your consumer rights are preserved, such as those of Law 1480 of 2011 (Consumer Statute) in Colombia and the Organic Law on Consumer Protection in Ecuador. Before going to court, write to us: we will try to resolve it directly.

10. Changes and validity

We may update these terms; the version in force is the one published here with its date at the top of this page. If a clause is declared invalid, the rest remain in force.

11. Contact

For questions about these terms, write to [TO CONFIRM: contact email] or to the addresses on the Studio page.